Customer Care

Contact Us

Please note that our customer care team are currently working through higher-than-expected volumes. We care about all your queries and will aim to respond within 72 hours. We apologize for any inconvenience caused.

Have you checked our Frequently Asked Questions? You may find instant answers to most questions about shopping with us here. If your enquiry is related to returns/exchanges/refunds, please visit the Returns and Exchanges page.

Whatsapp Chat

Click here or scan the code below to chat to us. Monday to Friday 9am – 5pm GMT


Call Us

For general inquiries, shopping advice and questions about your order status, give us a ring. We’re always happy to hear from you. Monday to Friday 9am – 5pm GMT
+44203 205 2020


Live Chat

Chat to our Customer Care team in real time. Click on the chat icon at the bottom right corner of this page to be connected to the next available agent. Monday to Friday 9am – 5pm GMT


Email Us

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